If you are not completely satisfied with the personalised gifts we supply, we will refund your money in full as long as they are returned straight away. No questions asked. And if we need to replace them with something else, we'll get straight on to sourcing an alternative.

Terms & Conditions

1. This guarantee does not apply to personalised gifts that have been branded with your logo. We will only accept these back if there are issues with the branding process

2. All goods must be returned to us within 7 days of the stipulated delivery date to qualify for this offer

3. Refunds are normally processed immediately, but may take up to 7 days to process on your credit card if you have paid by this method.